No.14 Outer Ring Road, CBD, Zhengzhou, China
+86-15978414719

Support&Service

Why choose Haomei.jpg

1. Adhere to the service tenet of customer first and the product quality as our life.

2. Credit and professional manufacturer with over 30 years history, mature advanced technology and humanization management.

3. Rigorous and strict quality control and inspection, to make sure each concrete batch plant in best working condition before delivery.

4. Quick and convenient One-stop purchase with all the machines for producing, transporting and pumping concrete.

5. Perfect after-sales service system。

After-sale Service

  • Offering installation, debugging, and repairing service after customer receiving our products.

  • Offering work-site training.

  • Settle customer’s complain at first time and try to arrive at the work site once get your notice.

  • We record every sold product on installation, debugging, and repairing situation and provide professional maintenance advice.

  • We will visit customer timely to learn customer’s using feeling and new demand.

  • We have many sub service centers divided by zones which are controlled by the headquarter that will make sure timely and effective service.

Reflection process.jpg

Warranty

1. 1-2 years for the Haomei Machines.

2. Long life-time maintenance, after-sale department will offer 24/7 English online support.

3. Except the damage artificially, we are responsible for offering the fittings free of charge during warranty period.

4. After the warranty period expired, the buyer only need to pay the actual maintenance cost.


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+86-15978414719